Workmate Action Labs: Five Digital Systems Every Small Business Needs

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About Course

Solve five everyday business problems by following along, completing the setup and submitting proof that it works.

In this beginner-friendly starter bundle, you will prepare a business for Google visibility, turn WhatsApp into a simple sales desk, create professional quotations with AI, build a follow-up CRM in Google Sheets and produce seven days of useful content from one offer.

Every Action Lab follows the same practical formula: watch, do, verify and prove. You leave with five working digital systems—not just notes or theory.

What Will You Learn?

  • Create a Google visibility readiness pack
  • Turn WhatsApp Business into a simple sales desk
  • Produce a professional AI-assisted quotation
  • Build a working lead and follow-up CRM
  • Create seven days of purposeful content from one offer
  • Graduate with five portfolio-ready business systems

Course Content

Lab 1: Get Found on Google
Build a complete Google Business Profile readiness pack so customers can find, trust and contact the business.

  • If Customers Cannot Find You on Google, Do This
  • Google Visibility Proof Pack
  • Lab 1 Knowledge Check

Lab 2: Turn WhatsApp Into a Sales Desk
Create a professional WhatsApp Business profile, labelled lead pipeline, quick replies and a simple follow-up routine.

Lab 3: Create Quotations and Proposals With AI
Turn a client brief into a clear, accurate quotation and proposal using AI-assisted drafting and a professional quality check.

Lab 4: Build a Simple CRM and Follow-Up System
Build a practical lead tracker in Google Sheets and a weekly routine that prevents valuable enquiries from being forgotten.

Lab 5: Create Seven Days of Content From One Offer
Transform one business offer into a focused seven-day content plan with ready-to-create posts and a repeatable workflow.

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